REFUNDS & RETURNS POLICY
BSO Social Club
Website: https://bsosocialclub.com/
Effective Date: March 22, 2026
1. ALL SALES ARE FINAL (GENERAL POLICY)
Due to the nature of memberships, events, experiences, and age-restricted products, ALL SALES ARE FINAL, except where required by law.
This includes, but is not limited to:
- Memberships and subscriptions
- Event tickets and reservations
- Digital products or access passes
- Merchandise and accessories
- Any age-restricted products offered
Once a purchase is completed, it is considered final and non-refundable.
2. EVENTS, MEMBERSHIPS & DIGITAL ACCESS (NON-REFUNDABLE)
All purchases related to memberships, events, or access-based services are:
- NON-REFUNDABLE
- NON-TRANSFERABLE (unless approved)
- FINAL UPON PURCHASE
Failure to attend an event or use a membership does not qualify for a refund.
Limited Exceptions (Discretionary Only)
Refunds or credits may be issued only at our sole discretion in rare cases such as:
- Event cancellation by BSO Social Club
- Duplicate or erroneous charges
- Technical issues preventing access (verified)
3. DOORDASH & LOCAL DELIVERY ORDERS (IF APPLICABLE)
If products or services are offered via local delivery, including DoorDash or third-party delivery partners:
Delivery Policy
- ALL DELIVERY ORDERS ARE FINAL
- NO RETURNS OR REFUNDS
- Orders are non-refundable once accepted and dispatched
- Delivery fees, service fees, and tips are non-refundable
BSO Social Club does not control delivery drivers, delivery timing, or handling once an order is picked up by the delivery partner.
Limited Exceptions
Refunds may be considered only at our sole discretion in rare cases such as:
- Verified delivery failure
- Order never received due to delivery partner error
- Incorrect item delivered
Customer preference or dissatisfaction does not qualify for refunds.
4. SHIPPED MERCHANDISE (IF APPLICABLE)
If physical products are shipped:
Shipping Returns Policy
- Opened or used items are NOT eligible for return
- Returns are only considered if:
- The wrong item was shipped, or
- The item arrives damaged or defective
Return requests must be submitted within 7 days of delivery and must include:
- Order number
- Proof of purchase
- Photo or video evidence
All returns are reviewed and approved on a case-by-case basis and at our sole discretion.
5. REFUND METHOD
If a refund or credit is approved:
- Refunds are issued to the original payment method or as store credit
- NO CASH REFUNDS
- Delivery, service, and processing fees are non-refundable
- Processing time may take 5–10 business days
6. ORDER CANCELLATIONS
- Orders may only be canceled before processing begins
- Once an order, reservation, or booking is confirmed, it cannot be canceled
- Delivery orders cannot be canceled after submission
7. FRAUD & POLICY ABUSE
BSO Social Club reserves the right to:
- Deny refunds for suspected fraud or abuse
- Limit refund approvals for repeat claims
- Suspend or terminate accounts that violate this policy
8. EVENT & SERVICE LIABILITY DISCLAIMER
BSO Social Club is not responsible for:
- Missed events or unused memberships
- Personal scheduling conflicts
- External factors affecting attendance
Participation in events or services is at the customer’s own risk.
9. CONTACT INFORMATION
For questions or to request a review:
BSO Social Club
Website: https://bsosocialclub.com/
📧 Email: info@bsosocialclub.com
